Management and maintenance specialists

We manage a network of experienced trade specialists across Sydney and NSW

We’ve grown to provide our multi-trade maintenance and management services across Sydney and NSW, including regional and remote regions. Our experienced, trade-qualified managers and coordinators deliver consistent service excellence wherever your project is located.

We have a simple philosophy: we take the stress out of building management and property maintenance with reliable systems, processes and a top notch team.

  • Facility
    Management
  • Building
    Maintenance
  • Minor Works
    & Construction
  • Heritage Maintenace
    & Restoration
  • Urgent
    Repairs
24/7 Urgent property repairs

Urgent Repairs

ProGroup operates a dedicated Help Desk and Client Contact Centre manned with trained operators, 24 hours per day / 7 days a week from our Macquarie Park office location. The Help Desk operates with the latest software applications and telephone monitoring system to ensure we supply the fastest and most efficient service to our clients.

The Help Desk receives and manages the work request from our clients with the subsequent issue of work orders electronically to our employees and contractors using the FM industry leading software application, Simpro live. The on-site response times and subsequent completion of the work is also recorded live to ensure that we meet contractual requirements and KPI’s with our clients.

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